FAQ (Frequently Asked Questions)

Question;

Where will I be picked up?

Answer:

From your address in Krakow.

Q:

When will I receive information about the pick-up time?

A:

The day before the trip, we will send you the exact pick-up time. Check WhatsUpp, e-mail or text messages.

Q;

How long does the trip take?

A;

The whole trip takes 7 to 8 hours.

Q;

How long does it take to get from Krakow to the Auschwitz Birkenau Museum?

A;

About 2 hours, it’s over 70 km.

Q;

What type of vehicle will we be travelling in?

A;

Modern, air-conditioned 9-seater Ford Custom vans.

Q;

How long does the tour of Auschwitz last?

A;

It lasts 2 hours.

Q;

How long is the break?

A:

15 minutes.

Q;

Is lunch included in the price of the trip?

A;

Yes, if you select this option when booking.

Q;

What does lunch include?

A:

Fresh baguette with cheese and ham, a bottle…

Q;

Can I bring my dog with me?

Yes, but it will not be allowed to enter the Museum premises. One person will have to wait with the dog while the others are visiting the Museum.

Q;

Can I bring a knife with me?

A;

No, you cannot.

Q;

What should I bring with me?

A;

You must have some form of identification with your name on it. This will be checked at the Museum.

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