Privacy Policy

The Privacy Policy describes the principles of processing information about you, including personal data and cookies, by us.

  1. General information
    This policy applies to the www Service, functioning under the url: The operator of the service and the administrator of personal data is: ComFort Tours Cracow S.C., ul. Walgierza Wdałego 13L 30-398 Kraków The operator’s contact email address: The operator is the administrator of your personal data with respect to the data voluntarily provided in the Service. The Service uses personal data for the following purposes: Implementation of ordered services Presentation of the offer or information The Service implements functions of obtaining information about users and their behavior in the following way: Through voluntarily entered data in forms, which are entered into the Operator’s systems. By saving cookie files (so-called “cookies”) in end-user devices.

  2. Selected methods of data protection used by the Operator
    Login and data entry places are protected in the transmission layer (SSL certificate). This means that personal data and login data entered on the site are encrypted on the user’s computer and can only be read on the target server. In order to protect data, the Operator regularly performs backup copies. An important element of data protection is regular updating of all software used by the Operator for processing personal data, which in particular means regular updates of programming components.

  3. Hosting
    The Service is hosted (technically maintained) on the operator’s servers:

  4. Your rights and additional information on the use of data
    In some situations, the Administrator has the right to disclose your personal data to other recipients if this is necessary to perform the contract concluded with you or to fulfill the obligations imposed on the Administrator. This applies to such groups of recipients: hosting company by entrustment payment operators authorized employees and collaborators who use the data to achieve the purpose of the site’s operation companies providing marketing services to the Administrator Your personal data processed by the Administrator will not be processed for longer than is necessary to perform the associated actions specified by separate regulations (e.g. accounting). In relation to marketing data, the data will not be processed for longer than 3 years.

  5. Information in Forms
    The Service collects information voluntarily provided by the user, including personal data if provided. The Service may record information about connection parameters (time designation, IP address). In some cases, the Service may record information that facilitates linking the data in the form with the email address of the user filling out the form. In such a case, the user’s email address appears within the URL of the page containing the form. The data provided in the form is processed for the purpose arising from the function of a specific form, such as processing a service request or commercial contact, registering services, etc. The context and description of the form clearly informs what it is used for each time.

  6. Administrator Logs
    Information about user behavior in the service may be logged. This data is used to administer the service.

  7. Key Marketing Techniques
    The operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The operator does not provide personal data to the service, only anonymized information. The service is based on the use of cookies on the user’s terminal device. In terms of information about the user’s preferences collected by the Google advertising network, the user can view and edit information from cookie files using the tool at 

  8. Information about cookies
    The service uses cookies. Cookies are computer data, especially text files, stored on the user’s device for the service and intended for use on the service’s websites. Cookies usually contain the name of the website they come from, the time they are stored on the user’s device, and a unique number. The entity that places cookies on the user’s device for the service and gains access to them is the service operator. Cookies are used for the following purposes: maintaining the user’s session on the service (after logging in), so that the user does not have to re-enter their login and password on each subpage of the service; implementing the goals specified above in the “Important marketing techniques” section; Two main types of cookies are used within the service: “session” (session cookies) and “permanent” (persistent cookies). Session cookies are temporary files stored on the user’s device until they log out, leave the website, or turn off the software (web browser). Permanent cookies are stored on the user’s device for the time specified in the cookie parameters or until they are deleted by the user. The software for browsing the web (web browser) usually allows for the storage of cookies on the user’s device by default. Service users can change these settings. The web browser allows for the deletion of cookies. It is also possible to block cookies automatically. Detailed information on this can be found in the help or documentation of the web browser. Limitations on the use of cookies may affect some of the functionality available on the service’s websites. Cookies placed on the user’s device for the service can also be used by cooperating entities with the service operator, specifically companies such as Google (Google Inc. located in the USA), Facebook (Facebook Inc. located in the USA), and Twitter (Twitter Inc. located in the USA).

  9. “Managing Cookies Files – How to Express and Revoke Consent in Practice?
    If the user does not want to receive cookies, they can change their browser settings. We reserve the right to note that disabling the support of essential cookies for authentication, security, and maintenance of user preferences may hinder and in extreme cases may prevent the use of websites.

    To manage cookie settings, select the browser you use from the list below and follow the instructions:

    Internet Explorer

    Mobile Devices:

    Safari (iOS)
    Windows Phone